We know we have to earn your business every day, and that’s why we’re leading the way with game-changing initiatives like pledging net-zero emissions by 2050, improving accessibility throughout your customer’s journeys and investing in 800 new aircraft. It’s an exciting time to be a United customer! Our goal is to be the most you-centric airline in history, and prove it through our actions, not just our words. I hope you enjoy this quick glance at how we’re improving for you, every day. Thank you.

Doreen Burse

Doreen Burse — Senior Vice President, Worldwide Sales, United Airlines


United has a comprehensive network from the UK and Ireland with flights to the U.S. from London Heathrow, Edinburgh, Dublin and Shannon, plus connections to over 260 destinations across the Americas. From London, customers can fly direct to Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C.. United operates a year-round service from Dublin and Edinburgh to New York/Newark and seasonal services from Edinburgh to Chicago and Washington D.C. and from Shannon to New York and Chicago.

Schedule information


Our app is your customer’s travel toolkit. Award-winning, the United app gives your customers quicker and easier access to information throughout their journey for a seamless travel experience. From personal device entertainment, free messaging onboard*, bag tracking, live flight updates, interactive airport maps and navigating to the nearest business class lounge, the United app is an all-in-one travel partner.

*On select aircraft

Download our app


United Polaris is a reinvention of our international premium cabin travel experience, offering elevated comfort and service from lounge to landing for a restful night’s sleep in the air. These all-aisle access, lie-flat seats offer a feature-rich seatback entertainment system with noise-reducing headphones, an upgraded dining experience, an amenity kit and luxury bedding. Travellers can also enjoy the luxuries of the award-winning United Polaris lounges.

United Polaris


Our premium economy product, United Premium Plus, offers some of the luxurious amenities of business class at a more affordable price. These seats feature 38 inches of legroom, more elbow room and recline, and an adjustable footrest. Travellers can enjoy upgraded dining options with complimentary beverages, an amenity kit and luxury bedding.

United Premium Plus


Our Online Travel Training platform is the go-to portal to learn about all things United. The training covers United’s expansive route network, product and service offerings and more in just five short modules.

Training Course


At the end of 2020, we pledged a net zero goal of reducing our GHG emissions by 100% by 2050 without relying on the use of traditional carbon offsets, like planting trees or purchasing voluntary offsets. We were the first airline globally to publicly announce we would not rely on offsets. We believe that it’s the right thing to do and allows us to focus on taking tangible steps to mitigate climate change impacts from our operations and create the future we expect and deserve. In addition, we have a mid-term target of reducing our carbon intensity by 50% by 2035, as compared to 2019.

Go green