United NDC Capabilities
- Flight shopping including United, codeshare and interline
- Continuous pricing
- Basic Economy fares
- United ancillary products and services
- Ability to sell dynamic bundled fares (choose from more than 30 product bundles)
- Ability to place a booking on hold without instant payment (as permitted by fare)
- Ability to place an exchanged booking on hold (as permitted by fare)
- All major credit cards accepted
- Two-factor authentication for credit card transactions
- Ability to support OSI (other service information) in booking
- Ability to apply an unused ticket as a form of payment
- Ability to change, refund, cancel and void an existing itinerary
- Expanded view with multiple flight options when making a change
- Notification of changes for modifications made directly with United
- Notification from United to identify schedule changes for existing bookings
- Ability to add ancillary products to an existing booking
- Automatic application of waivers during irregular operations
- Agency access to view and service corporate direct channel bookings made via United.com (e.g., United Corporate Direct and TripLink)
- ARC/BSP reporting/settlement for tickets to mirror existing processes through legacy channels
Capabilities by channel
This grid shows our NDC capabilities depending on which aggregator is used. The aggregator may or may not have tapped into all of the capabilities.
| United NDC | United.com / United App | EDIFACT (Legacy GDS) | ||
|---|---|---|---|---|
| Fares: Published fares | ||||
| Fares | Published Fares |
|||
| Fares: Private fares | ||||
| Private
Fares |
||||
| Fares: Mark-up fares | ||||
| Mark-up
fares |
||||
| Fares: Continuous pricing | ||||
| Continuous
pricing |
||||
| Other Content: Ancillaries | ||||
| Other Content | Ancillaries | |||
| Other Content: Bundles | ||||
| Bundles | ||||
| Shopping: Shop & Ticket | ||||
| Shopping | Shop &
Ticket |
|||
| Shopping: Reshop/Exchange | ||||
| Reshop/ Exchange |
||||
| Shopping: Loyalty status | ||||
| Loyalty
status |
||||
| Servicing: Omni channel | ||||
| Servicing | Omni
channel |
|||
| Servicing: Unused tickets | ||||
| Unused
tickets |
||||
| Servicing: Residuals | ||||
| Residuals | ||||
| Data Feeds: Expense Data | ||||
| Data Feeds | Expense
Data |
|||
| Data Feeds: Duty of care | ||||
| Duty of
care |
||||
Approved aggregators
To get started with United NDC using an aggregator, contact one of these companies.
| Aggregator | Contact Name | Contact Email Address |
|---|---|---|
| Duffel Technology Ltd | Aliesha Jones | ap@duffel.com |
| Airlines Technology by TWAI | Moondeep Aggarwal | moondeep@twai.com |
| Mystifly Global Consolidation & Technology Services Pte Ltd | Kavi Chaurasia | kavic@mystifly.com |
| TravelNDC Technology Co. Ltd | Kyle Wang | kyle@travelndc.com |
| Verteil Technologies | Ranjit Kurian | ranjit.kurian@verteil.com |
| Aaron Group | Petr Duchek | duchek@aarongroup.net |
| AirGateway GmbH | Jorge Diaz | operations@airgateway.com |
| Atriis Technologies | Omri Amsalem | omri@atriis.com |
| Simard OU | Pedro Anderson | pedro@simard.io |
| Ypsilon.Net AG | Thomas Birkel | tbirkel@ypsilon.net |
| DRCT Ltd | Anastasiia Lysenko | al@drct.aero |
| Easylinkz Limited | Andrii Pavlenko | a.pavlenko@easylinkz.com |
| Clarity Travel Technology Solutions | Thava Tharmalingam | thava@claritytts.com |
| TravelFusion Ltd | Eytan Biçaçi | sales@travelfusion.com |
| Netactica | Federico Coen Mitrani | fcoen@netactica.com |
| Aerticket GmbH | Lars Holling | lh@aer.de |
| Aeronology | Russell Carstensen | russell.carstensen@aeronology.travel |
| Spotnana Technology | Mrigya Agarwal | mrigya@spotnana.com |
| Theta Technologies LLC | Lutfi Naser | lutfi.naser@thetatechnologies.net |
| Amadeus | - | - |
| Sabre | - | - |
| Travelport | - | - |
